We have all had a hard time due to the Coronavirus (COVID – 19) and we all have been working from our homes, from buyer to the seller, operational manager to the chief information officer. We frequently use all kinds of electronic goods at home, consume lots of electricity, our computers, washing machines, and phones, etc. Today, consumers are used to having information at their fingertips. However, the reality is that most consumers spend less than 3 minutes of user engagement per year with information sent by their gas, water and electricity suppliers. Luckily, that will soon change, and AI will be a driver of enhanced services for utility customers. By harnessing the data from nearly ubiquitous smart meters and partnering with technology startups like Net2Grid, consumers, utilities and retailers will actually be able to disaggregate electricity consumption down to the level of individual appliances. Doing so enables utilities to better forecast energy demand to help their customers understand previously inscrutable electric bills and to suggest concrete ways for customers to reduce those bills. In this episode Bert Lutje Berenbroek, CEO and Bram van der Wal, Head of Product at Net2Grid reflect on 2020 and share their experiences working with clients like E.ON, EDP and Essent offering insights into the future of energy saving solutions.
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